The Emergency Center
Brand Awareness + Driving Volumes
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It’s not just knowing where to go — it’s knowing why to go
Helping one emergency facility stand out among the rest
The Emergency Center (TEC) is a freestanding emergency room in Texas with a unique advantage: They offer the same services as a hospital ER but are open 24/7 with no waiting, and patients can call ahead to reserve a time.
However, over 200 similar facilities are also vying for patients in the same region. So, TEC turned to DECODE to help increase market awareness and rise above the competition.
The ask: Build a name in the community, and credible trust, while simultaneously increasing patient volumes — and do it quickly.